Disclosure

1. Overview

This document outlines the operational policies, licensing terms, user responsibilities, and data protection standards for all software-as-a-service (SaaS) products and marketing services provided by IGNITE THEORY LLC. Use of our platforms or entering into service agreements signifies acceptance of these terms.

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2. Service Use & Software License

Our SaaS platforms—including CRM tools, automation dashboards, video creation software, and marketing campaign solutions—are provided under a limited, non-transferable license for your internal business use only.

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Clients are not permitted to reproduce, resell, sublicense, or reverse-engineer any part of our software without explicit written permission. Service access may be subscription-based, time-bound, or project-specific as detailed in your agreement.

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3. Rights & Responsibilities

Client/User Responsibilities:

• Maintain the confidentiality of login credentials and restrict access to authorized personnel.

• Use our software and services in accordance with applicable laws and ethical marketing standards.

• Ensure that your content uploaded to our systems complies with intellectual property, privacy, and advertising regulations.

Company Responsibilities:

• Provide functional, secure, and scalable marketing software solutions.

• Offer timely updates, performance improvements, and technical support during your service term.

• Respect the confidentiality of your business and marketing data.

 

4. Disclaimer of Liability

Our SaaS platforms and marketing services are provided "as-is" without warranties of uninterrupted performance or guaranteed results. While we strive for accuracy and uptime, IGNITE THEORY LLC disclaims liability for any indirect, incidental, or consequential damages arising from service usage, data loss, or marketing outcomes.

 

5. Data Privacy & Information Security

Protecting your data is a top priority. We implement encryption, secure authentication, and minimal data retention policies. Collected information is used strictly for service delivery, account management, and performance enhancement.
 

We do not sell or rent user data. Users under the age of 18 are not permitted to create accounts or access services without guardian approval. You may opt out of promotional communications at any time.

 

6. Modifications & Notifications

We may update our service offerings, features, or operational policies from time to time. All material changes will be communicated via email, platform notices, or updated terms. Continued use of our software or services constitutes acceptance of the revised terms.

 

7. Contact Information

For questions regarding your account, service terms, or data privacy:

Email: info@ignitetheory.com
Phone: 720-513-9842
Address: 6400 South Fiddlers Green Circle, Suite 300, Greenwood Village, CO 80111
Website: www.ignitetheory.com